If the GP prescribes you with medication, which you must continue to take over a longer period of time, you will be issued with a prescription, which has a repeat request on the right hand side. When your medication starts to run low you should request your repeat medication (at least a week before you are due to run out). It will take the practice two full working days to prepare your prescription so please ensure you plan ahead.
The practice offers the electronic prescription service which means if you order a prescription it is sent electronically to your nominated pharmacy. To use this service you must contact your preferred pharmacy and ask to register for the service.
How to request a repeat prescription
There are four ways you can request your prescription. (Please note we cannot accept telephone requests for your medications). These are:
- Order your repeat medication online through our website or patient access. You must register to use the online service and information on how to do this is available at reception.
- Tick the medication required on the repeat section of the prescription form and drop it into the box located in the reception area. It will be ready for collection two full working days later.
If you have lost the repeat section you must come into the practice and complete a request form for your repeat medication. These are available from reception.
- By post: If you would like us to send you your repeat prescription, please enclose a stamped self-addressed envelope.
How to get your medication
You have two choices on how you get your medication:
- You can pick your prescription up from the practice (open Monday to Friday 8.00am – 6.30pm) and then take it to the chemist. (Remember the practice requires two full working days to process your request.)
- You can drop off your request at the practice and pick up your medication from the pharmacy, or drop off your request at the nominated pharmacy and then pick up your medication from that nominated pharmacy. This option takes three working days but you must request to use this service and give consent.
If you are a new patient to the practice you must see your GP before we can issue a prescription.
Please note we cannot accept repeat prescriptions requests over the telephone or via email.
Please ensure that you have sufficient medication to last over weekends and holiday periods.
Due to high volume we cannot always do urgent prescriptions.
If you are on repeat medication we must review your medication on a regular basis. A review date will appear on the repeat side of the prescription. Please see your GP when you see this date – Do not ignore it.
If you wish to join our Online Prescription Service
This site will allow you to view all your repeat medication direct from your medical notes held by the Surgery.
Before you can access this information you must contact the Surgery and ask for us to issue you with a username and password.
Our online prescription service will also allow you to send a small message or question to your GP.
A separate application must be completed for each household member. For children aged over 14 years a username and password will need to be sent direct to the child, not the parent, for reasons of confidentiality.
When accessing the online site:
- Please can all patients using this new site for the first time go to “change contact details” tab and complete your telephone contact details and your email address.
- Go to the “current prescriptions” page.
- Tick which repeat medication you require
- If you cannot see a medication you require on the list please put the details in the notes box.
- Where do you wish to collect the prescription from e.g. a named Pharmacy of your choice or the Surgery (please state which site).
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication. For more information about prescription charges please visit the NHS Choices Website.